Refund Policy

Here at Popilicious, we want more than anything for you to love your popcorn treats and your experience with us! If you are not satisfied, please call us at 954-941-5173 or email us at We will try our very best to make you happy.

Like opinions, tastes differ. We are very sorry if you were expecting a less-sweet treat or a treat that was more crunchy. We do not send replacement cakes or issue refunds in these cases.

We want you, our customers, to tell your friends, family and co-workers about how much you love Popilicious. If you should feel otherwise, please tell us so that we can take care of you. Our office is open Monday-Friday from 9-4:30 EASTERN. Please call us at 954-941-5173.

Refunds are not given for:

  • Wrong address provided at checkout
  • Late shipments due to external events
  • Late shipments due to unspecified delivery dates
  • Late shipments due to wrong shipping selection
  • Problems not related to or caused by Popilicious
  • Not following handling, storage, and thawing instructions
  • A cake sent to someone who is out-of-town
  • Arrival time on day of delivery